Job Title:
Parts Support Durand
Location:
Durand, WI
Summary:
Responsible for parts handling, including maintaining parts inventory, receiving parts, delivering parts, and unloading and loading trucks. In addition performs in-store customer service, overall organizational promotion, and stocking duties. Provide backup superior customer service offering smart, efficient solutions for services counter.
Job Requirements:
• Basic data entry/keyboarding skills
• Basic parts and machinery knowledge
• Ability to use the John Deere Parts Catalog computer application
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs.
• High School diploma or equivalent experience
• Fork lift license preferred
Job Responsibilities:
- Receiving and stock parts from Speedy, UPS, Stock Parts and deliver to technicians.
- Parts to Shop/Service Technicians; Look up parts, pull parts and order parts as needed for Service department. Check availability and backorders daily; updating Managers on issues. Bill parts to work ordered and on the proper segments. Check with technicians throughout the day to see what is needed for their jobs.
- Return parts properly, remove from job sheet/segment, restock charge billed properly from Service technicians and jobs.
- Load and Unload Freight trucks as needed; Unload, receive and check against packing lists. Core Returns - Identify, tag and return in a timely basis. E Crate Returns - Identify, tag and log all returns with logiflow. Return JD Pallets - Identify, tag and log all returns with logiflow. Transfers of Parts and Equipment between TC locations – Assist, tag and transfer timely.
- Repair Estimates and Quotes requested by technicians, inspection sheets or managers.
- Back up Service counter as needed; Talk with customers, check in equipment, answer phones and create work orders. Work the service counter as required on weekends.
- Back up Front Parts Counter as needed; Answer phones, work counter as needed, and handle pager when assigned.
- Assists in keeping a clean, organized, orderly work environment.
- Participate in all store training events.
- Perform and other jobs or tasks as requested.
Compensation:
Tractor Central offers a generous compensation package with a superior hourly wage, plus:
- 401k retirement plan with company match
- Health, Dental, and Life insurance
- Paid Time Off + Holidays
- Employee discount
Work on the best and most advanced equipment in the world - John Deere. Tractor Central is an Equal Opportunity Employer.
