Job Title:
Service Writer
Location:
Chippewa Falls, WI
Summary:
Tractor Central, Western Wisconsin's leader in John Deere ag & turf sales & service is seeking a Service Writer at our Chippewa Falls location.
Job Requirements:
• Experience in Service Department operations
• Knowledge of our industry
• Understanding of both John Deere and competitive products
• Flexibility to work long hours during peak seasons
• Ability to use standard desktop applications such as Microsoft Office and internet functions
• Excellent customer service skills
• Ability to communicate and be a team player are vital skill sets for this position
Job Responsibilities:
• Assists the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.
• Answers customer inquiries about service work and generates repair quotes.
• Prepares and manages work orders to ensure technicians have work in front of them.
• Maintains service department files & records and updates service library
• Updates customer profiles and machine information from the customer work order
• Maintains service accessories and supplies, and prepares replacement orders
Compensation:
Tractor Central offers a generous compensation package, including:
• Guaranteed hourly wage
• Health, Dental, and Life insurance
• 401(k) with company match
• Paid Time Off plus holidays
• Advanced training opportunities through John Deere
Work with the best, for the best! John Deere, and Tractor Central.
EOE
